Medverkande i utredning : Bo Edvardsson

Edvardsson, Bo, Colurcio, Maria och Vigolo, Vania, Services for older adults : challenges and opportunities in the longevity economy, Journal of Service Management, 2026, : Emerald Group Publishing Limited

Wistedt, Ugné, Consumer Relationship Development in High-Uncertainty Contexts, 2026, Department of Business Studies, Uppsala University, Uppsala

Di Pietro, Laura, Ungaro, Veronica, Renzi, Maria Francesca och Edvardsson, Bo, Exploring volunteers' role in healthcare service ecosystems : value co-creation, self-adjustment and re-humanisation, Journal of Service Management, 2025, 36 nr 2, s. 184–216, : Emerald Group Publishing Limited

Edvardsson, Bo, Bringing research to management practice, Sinergie, 2025, 43 nr 2, s. 11–14, : Fondazione Cueim

Flodin Arsenovic, Jasenko, Edvardsson, Bo och Tronvoll, Bård, A little bit of that human touch : avoid and recover service failures, Service innovation and management, 2025,, s. 101–111, : Service Innovation and Management

Kowalkowski, Christian, Siltaloppi, Jaakko, Rajala, Risto och Edvardsson, Bo, Beyond Blueprints : Organizational Approaches to Implementing Service Strategy, 2025

Siltaloppi, Jaakko, Kowalkowski, Christian, Rajala, Risto och Edvardsson, Bo, Organizational Approaches to Service Strategy Implementation, 2025

Tronvoll, Bård och Edvardsson, Bo, Managing customer experiences in times of crisis, Handbook of Service Experience, 2025,, s. 245–256, : Edward Elgar Publishing

As'ad, Nabila, Patricio, Lia, Koskela-Huotari, Kaisa och Edvardsson, Bo, Understanding service ecosystem dynamics : a typology, Journal of Service Management, 2024, 35 nr 6, s. 159–184, : Emerald Group Publishing Limited

Carida, Angela, Colurcio, Maria och Edvardsson, Bo, Leveraging TSR and social innovation for social inclusion via platforms, Service Industries Journal, 2024, : Routledge

Fredriksson, Odd och Edvardsson, Bo, Managing digital business transformation : The role of human activities and interactions in B2B relationships, 2024

Tronvoll, Bård och Edvardsson, Bo, Critical examination of academic marketing and service research’s philosophical foundation, Journal of Services Marketing, 2024, 38 nr 1, s. 56–70, : Emerald Group Publishing Limited

Tronvoll, Bård och Edvardsson, Bo, Understanding how service ecosystem actors collaborate for value cocreation, A Research Agenda for Service Marketing, 2024,, s. 69–90, : Edward Elgar Publishing

Bowen, David E., Fisk, Raymond P., Bateson, John E.G., Berry, Leonard L., Bitner, Mary Jo, Brown, Stephen W., Chase, Richard B., Edvardsson, Bo, Grönroos, Christian, Parasuraman, A., Schneider, Benjamin och Zeithaml, Valarie A., Learning from the pioneering founders of the service research field, Journal of Service Management, 2023, 34 nr 4, s. 605–630, : Emerald Group Publishing Limited

Edvardsson, Bo och Tronvoll, Bård, New service development : Key concepts and performance drivers, Elgar Encyclopedia of Services, 2023, : Edward Elgar Publishing

Edvardsson, Bo, Jaakkola, Elina, Witell, Lars, Karpen, Ingo, Patricio, Lia, Tronvoll, Bård, Fehrer, Julia, Baker, Jonathan, Kowalkowski, Christian och Guglielmetti Mugion, Roberta, Understanding transition towards a Sustainable Circular Economy through a service ecosystem lens, 2023

Karpen, Ingo Oswald, Edvardsson, Bo, Tronvoll, Bård, Jaakkola, Elina och Conduit, Jodie, Circular service management : toward conceptual understanding and service research priorities for a more sustainable future, Journal of Service Management, 2023, 34 nr 6, s. 50–69, : Emerald Group Publishing Limited

Mele, Cristina, Tuominen, Tiina, Edvardsson, Bo och Reynoso, Javier, Smart sensing technology and self-adjustment in service systems through value co-creation routine dynamics, Journal of Business Research, 2023, 159, : Elsevier

Trischler, Jakob, Rohnebaek, Maria, Edvardsson, Bo och Tronvoll, Bård, Advancing Public Service Logic : moving towards an ecosystemic framework for value creation in the public service context, Public Management Review, 2023, : Routledge

Arsenovic, Jasenko, Edvardsson, Bo, Otterbring, Tobias och Tronvoll, Bård, Money for Nothing : The Impact of Compensation on Customers’ Bad-Mouthing in Service Recovery Encounters, Marketing letters, 2022, 34 nr 1, s. 69–82, : Springer Science and Business Media LLC

Carida, Angela, Colurcio, Maria, Edvardsson, Bo och Pastore, Alberto, Creating harmony through a plethora of interests, resources and actors : the challenging task of orchestrating the service ecosystem, Journal of service theory and practice, 2022, 32 nr 4, s. 477–504, : Emerald Group Publishing Limited

Colurcio, Maria, Vigolo, Vania och Edvardsson, Bo, Fifty years of research on silver economy : a bibliometric analysis, Sinergie och Sinergie Italian Journal of Management, 2022, 40 nr 3, s. 149–171 och 40 nr 3, s. 149–171, : Fondazione Cueim och : Fondazione Cueim

Colurcio, Maria, Edvardsson, Bo och Vigolo, Vania, Guest Editorial : Framing Silver Economy in a management perspective: from practice to theory, Sinergie och Sinergie Italian Journal of Management, 2022, 40 nr 3, s. 11–16 och 40 nr 3, s. 11–16, : Fondazione Cueim och : Fondazione Cueim

Dehling, Sebastian, Edvardsson, Bo och Tronvoll, Bård, How do actors coordinate for value creation? : A signaling and screening perspective on resource integration, Journal of Services Marketing, 2022, 36 nr 9, s. 18–26, : Emerald Group Publishing Limited

Edvardsson, Bo och Tronvoll, Bård, Crisis behaviors as drivers of value co-creation transformation, International Journal of Quality and Service Sciences, 2022, 14 nr 5, s. 1–15, : Emerald Group Publishing Limited